You may or may not know that EMC’s SRA defaults to authenticating over non-SSL communication. It basically hits the RecoverPoint Appliance (RPA) on port 80 when doing anything. RPAs don’t handle a NAT, so chances are your devices are not publicly facing, at least I hope not!

It’s always a better idea to encrypt any traffic containing usernames and passwords, so why wouldn’t you do this? In RPA versions up to 4.0, they defaulted to non SSL, although they refer to it as non-https. RPA 4.1 no longer accepts port 80 and requires you to use 443, or https, or SSL encrypted, whatever you want to say.

This is great, until you try to add RPA 4.1 to a standard install of RecoverPoint’s 2.2 SRA. Why? Well, because it defaults to non-https and doesn’t give you an intuitive way to change it.

Adding RPA 4.1 to SRA 2.2 will give you this error:

“SRA command ‘discoverArrays’ failed. Failed opening session for user to site mgmt IP.
Please see server logs for further details.”

Check the vmware-dr.log and you’ll likely see something like

Error code=”1049″

and what’s funny is I even found “Ouch!” in the log, lol! I love when devs throw things like that out there.

Keep reading for the fix!

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